Virtual Assistant Applications

Virtual assistant technology has become a vital aspect to promote efficient business organizations.

As technology developed, the virtual assistant industry also boomed. A virtual assistant provides a business or an entrepreneur with a flexible and cost-effective service. It is becoming increasingly evident that there has been an exponential rise in the use of virtual assistants in 2021. More and more people are conducting their transactions online due to the governments' mandated restrictions on going outside and the fear of getting infected with the virus. Apart from conducting business online, businesses can deploy virtual assistants for book-keeping purposes, performing credit checks, and more. VAs range from simple to complex, and emerging are working towards making these applications more intelligent. In this article, we have listed the top startups that are working towards producing intelligent virtual assistant applications.

  • AI

In the modern tech market, differentiation in terms of understanding the needs of the customers is key. Portuguese startup Visor.ai works on automating the communication process. With the help of machine learning, the startup's platform helps customers to teach and enable the chatbots to answer any kind of queries without any human intervention.

  • Intuition Robotics

Intuition Robotics is on a journey to empower older adults to live happier, healthier, and more independent lives at home with an empathetic digital companion. Its technology utilizes artificial intelligence to develop robots, enabling older adults to connect efficiently with family and friends and proactively promote a productive lifestyle.

  • Claimbot

Companies such as car insurers are prone to high numbers of customer service queries. Client interactions need to be streamlined to empower agents to focus on high-level tasks. US-based startup Claimbot offers AI-enabled virtual assistants, specifically for the automotive insurance industry. Claimbot reduces the need to connect to a call center agent with the help of a proprietory chat facility.

  • Wysdom

Wysdom offers a suite of conversational AI solutions to help businesses increase customer satisfaction, contain costs, and maximize revenue. It helps brands around the world to outsource specific conversational AI needs and access experienced conversational AI specialists. Additionally, its platform helps connect to customers, answer questions, complete purchases, and provide IVR solutions to businesses.

  • AI

Chatbots not only respond to frequent queries but also complex emotions involved in the various requirements to find the appropriate answer. This Estonian startup integrates virtual assistants and live chats to provide customer service solutions. The company's NLP engine AlphaAI, and virtual assistant platform AlphaChat, together with boost customer service experience for consumers.

  • ServisBot

US-based startup ServisBot provides customizable chatbot solutions. Through a proprietory bot platform and NLP, the startup enables customer service bots to engage with clients regarding frequently asked questions from multiple channels anytime during the day with immediate responses. These bots engage with customers through SMS, Whatsapp, Skype, and others, regardless of the applications they use.

  • AI

Charli.ai is on a mission to reduce stress and improve productivity of businesses, start-ups and knowledge workers. With its AI-powered, multi-skilled mobile app that coordinates and orchestrates some of the greatest productivity killers, like scheduling, invoicing, and customer communications.