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These days people hardly have any time to waste in waiting. Everyone is looking for fast services and instant results. Going to a restaurant and sitting there for long and waiting for the waiter has become old as Y the Wait is here with its fastest digital service of waiting.

Y the Wait, is a unique all-in-one service for multiple sectors. Right now, it is primarily used in the hospitality sector. Y the Wait serves as a link between companies and customers, combined in a single application platform. With only a smartphone, a whole lot of services can be unlocked. Y the Wait's headquarters is based in Rotterdam and has expanded its services to locations in Canada, India, Lebanon and UAE. The company's mission is to provide digital convenience everywhere at any time. For example, in restaurants, sometimes it can become difficult to get the waiter’s attention. So, Y the Wait brings in the digital convenience to get fast services. This would help hotels and organizations to provide a great customer experience. 

Bringing Satisfaction to the Clients

The organizations that use Y the Wait have been very happy with its performance. One of the organizations that use Y the Wait has said that their clients feel heard via the app that combines

great features in a user-friendly platform. For most companies, Y the Wait has managed to create a POS system that is easy to use and works great with digitalizing the service. Some of the companies even announced that they have eliminated paper menus already. 

The Brain behind this Innovation

The company's founder and CEO, Simranjit Singh Grewal, felt the need for one app where a person can manage all of his or her needs.  Simranjit was involved in every step of the process and still keeps inspiring all his employees in the Netherlands, India, Lebanon and UAE with his vision. 

Amidst the current coronavirus situation, Simranjit had announced that Y the Wait will provide free service until 31st May 2020 or further if required. Till now, the company is prompting restaurant owners to start food delivery services free of cost by employing their delivery staff to save high margins. Simranjit is calling the hospitality industry to join the fight against the novel coronavirus pandemic.  Grewal advises people to avoid using unhygienic paper menus and kiosks and opt for the digital waiter as a precaution against the spread of COVID-19. Users can use Y the Wait as a digital waiter for dine-in, pre-order and deliver orders across the globe - even at McDonald's, KFC, Starbucks, or any local restaurant in their city, if they join Y the Wait in this case. Y the Wait app can be implemented at restaurants, cafes, hotels, bars, nightclubs, airports, food courts, casinos, theatres, events, cinemas, stadiums & arenas, etc., within a few minutes with their 24x7 global support.

The Next-Generation Technology: Presenting a Free POS System

Every store using the solution of Y the Wait, gets a free POS system, which can also be used on mobile. Within this POS system, they get great features like push notifications, smart reports, happy hour promoting and multiple languages. For restaurants, they have a special digital waiter application that serves the purpose. This will be helpful for restaurants that are short on staff or promote a safe and digital environment. Companies are always looking for a better way of managing operations. Disruptive technologies promote change, that is already there, in a faster way. In restaurants, people rely on the waiters who provide them with the best services. According to Simranjit, the best service is a service where there are no mistakes or at least no minor mistakes. Digitalizing these services removes the number of errors that can be made and saves money in the end. 

The Unique Factor

The company aims to provide a new service in a new way or a way that nobody thought of before. Y the wait used the best innovations in each sector and made it more user friendly. For many companies, there should be some kind of partnership to drive these innovations. The unique factor about Y the Wait is that everything is developed internally. . 

What the Future Holds

As per Simranjit, currently, there is a growing acceptance of digital innovation. Y the Wait has the right timing and the right tools to play in the needs of the customer. With the current vision, resources and motivation, Y the Wait is playing for the long haul and will be the underdog that people should look out for.