Top 5 AI Use Cases for Hotels to Improve Guest Experience
Chatbots: They offer 24/7 service in different languages, such as providing precise responses to clients' particular questions regarding availability, booking restrictions, and so on.
Guest Engagement: AI will analyze the visitors' behaviour, prior stay records, spending habits, likes and dislikes, and so on, and help hotel owners send customized emails.
Marketing: AI can handle practically everything in less time, from visitor segmentation to email creation and campaign execution targeting potential guests.
AI may reply to positive and negative visitor evaluations with a customized touch, saving time.
Itinerary Recommendation: Hotels may use AI to provide personalized itinerary recommendations based on their guests' interests.