IndiGo Debuts AI Chatbot Using GPT-4 for Queries and Ticket Bookings
IndiGo launches 6Eskai, a GPT-4-powered chatbot for multilingual queries and ticket bookings.
In-house development with Microsoft makes IndiGo a regional pioneer in AI-driven traveler experience.
Soft launch of 6Eskai sees a remarkable 75% reduction in customer service workload.
6Eskai's 1.7 trillion parameters enable human-like interactions, showcasing diverse capabilities.
Versatile 6Eskai handles tasks from booking tickets to FAQs, reflecting IndiGo's commitment to tech and customer service.
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