IndiGo Debuts AI Chatbot Using GPT-4 for Queries and Ticket Bookings

IndiGo launches 6Eskai, a GPT-4-powered chatbot for multilingual queries and ticket bookings.

In-house development with Microsoft makes IndiGo a regional pioneer in AI-driven traveler experience.

Soft launch of 6Eskai sees a remarkable 75% reduction in customer service workload.

6Eskai's 1.7 trillion parameters enable human-like interactions, showcasing diverse capabilities.

Versatile 6Eskai handles tasks from booking tickets to FAQs, reflecting IndiGo's commitment to tech and customer service.