Unexpected Benefits of Artificial Intelligence in the Workplace Environment

Artificial Intelligence

Artificial IntelligenceBenefits of Artificial Intelligence in the Workplace empowering human beings.

Artificial intelligence (AI) has slowly but surely permeated our personal and professional lives. If you have any doubts about this statement, ask Siri and Alexa what they think of it. There are many predictions about the Benefits of Artificial Intelligence in the Workplace and how robots will take over our work. But that doesn’t happen. AI removes some jobs from the market, but it also creates other jobs. AI is here to help us.

AI won’t remove us from the workplace, but it will automate menial and repetitive tasks and free us up to do more complex operations. AI will enhance the effectiveness of employees in the workplace. There are multiple Benefits of Artificial Intelligence in the Workplace and here are some that are easy to miss, but can make a significant impact on your business.  

 

Benefits Of Artificial Intelligence In The Workplace – Increased Productivity 

Businesses are using artificial intelligence to improve the productivity of their employees. One of the Benefits Of Artificial Intelligence In The Workplace is that it handles repetitive tasks across an organization so that employees can focus on creative solutions, complex problem solving, and impactful work. An example of this is a chatbot. AI-powered chatbots have become an integral part of teams that rely on fast, accurate, and timely customer support to interact directly with their customers on a daily basis. From collecting information to starting the customer complaint filing process, chatbots have significantly reduced the manual time it takes to complete these tasks. It also improved the overall customer experience. 

Reducing administrative tasks also helps eliminate human error from customer operations. Chatbots aren’t human yet, but they are able to have natural conversations every day. Chatbots don’t take over customer support completely, but they can handle repetitive tasks and help customer support agents do a better job. There are already AI tools that use behavioral science to help customer service agents provide better support. 

This will increase employee productivity and job satisfaction, as well as increase the profitability of the company. 

 

Benefits Of Artificial Intelligence In The Workplace -turn complex data into digestible insights.

It is impossible to run a competitive business without data. And even if you obtain it, hiring someone to read all of that data and provide valuable insights is even harder. Good data scientists are almost impossible to find in today`s market. But one of the Benefits Of Artificial Intelligence In The Workplace is that it can help companies decipher their data and gain valuable insights from it without a data scientist on staff.  

 

Benefits Of Artificial Intelligence In The Workplace and AI applications that provide big data insights such as 

  • Identify important changes in patterns. 
  • Isolate trends
  • Create detailed reports that can help companies see if they are on the right track.
  • Perform deep content analysis and do evidence-based reasoning
  • Uncover any changes in the customer`s behavior that might affect the business`s bottom line
  • Predict what key business metrics the company needs to track to optimize performance
  • Gaining insights from data, something that used to require a lot of time and manual efforts can now be done with artificial intelligence. 

This unlocks a lot of potential from employees that can be used to improve customer service and make smarter business decisions. An example is a bank that uses AI to recommend financial products. This recommendation is based on AI analysis of available funds, current market conditions, and past customer decisions.  

 

Benefits Of Artificial Intelligence In The Workplace as AI improves the security of data and information 

Catch Me If You Can is a movie in which Leonardo DiCaprio plays Frank Abagner. Frank Abagner is a scammer who has deceived people with millions of dollars of money. However, Abagner eventually changed his life, confessed his misconduct, sentenced him to short imprisonment, and eventually worked with the FBI to catch other fraudsters. Abagner eventually founded a security company and has been a security consultant for  30 years. But one thing he said at his Google talk was quite scary, “What I did was almost 50 years ago, and it`s about 4,000 times easier today to con people than when I did it.” 

Data security breaches are leaking a substantial amount of personal information and, most of the time, the company that has the breach is unaware of it. Using WhatsApp, an application that ranks the worst at protecting your privacy, for business purposes is extremely dangerous since it`s just a security breach waiting to happen.