The Transformative Role of AI in the Workplace

Artificial intelligence has already made its significant impact on several areas of today’s lives, changing the way people live, work and do business. The technology is able to handle tedious, mundane and repetitive tasks across the organization, freeing up employees in IT, marketing, even in HR, to focus on valuable tasks, exercise creativity and solve intricate problems. In modern workplaces, AI is gaining rapid momentum, enabling workforces to focus on the most engaging parts of their jobs, along with making companies more productive and effective.

Considering to a recent study, nearly 22 percent of companies in APAC region are deploying machine learning advancements, which is larger than just 11 percent in North America and 7 percent in Europe. Thus, this statistic clearly shows that APAC companies are increasingly ahead in driving business improvements by integrating AI in the workplace.

Concerns Over AI Replacing Human Workers

As AI is capable of performing a wide range of tasks and can improve productivity, efficiency and accuracy across businesses, many fears that the rise of this technology will lead machines replacing humans. It is obvious that the introduction of machines will likely have an impact on job security and will affect every sector in some way. But industry experts also optimistic about not every job is vulnerable and AI will improve and enhance, rather than replace the human touch of consumer interaction points.

According to PwC predictions, a relatively low displacement of jobs, roughly 3 percent, occured in the first wave of automation. However, this could radically increase up to 30 percent by the mid-2030’s. Jobs within the transport industry could potentially be at much greater risk, while professions requiring social, emotional and literary abilities are at the lowest risk of displacement.

Certainly, AI and its continued developments and integration in the workforce will transform how business perform, but it will never be the threat as many people fear right now. The technology in the workplace, leveraged effectively, will enhance and improve the modern workforce experience, enabling them to work smarter and more efficiently than ever before.

Modern Workplaces Influenced by AI

While people, in one side, fears regarding their job lose, Asia Pacific, in other side, turning to AI and integrating it in the workplace in a positive manner.

In a study by Oracle and HR advisory and research firm, Future Workplace, AI is gaining rapid traction as over 50 percent of workers are currently using some form of AI in the workplace against just 32 percent last year. The study revealed that 77 percent of workers in China and 78 percent of workers in India have adopted AI, compared to more than double the UK (38 percent) and France (32 percent).

Moreover, 60 percent of workers in India and 56 percent in China are the most excited about AI, followed by the UAE (44 percent), Singapore (41 percent), Brazil (32 percent), Australia/New Zealand (26 percent), Japan (25 percent), U.S. (22 percent), UK (20 percent) and France (8 percent).

Also, the growing adoption of AI in workplace is having a substantial impact on the way employees interact with their managers as 64 percent of people surveyed trust robots more than their managers. In India, 89 percent and in China, 88 percent of workers trust on robots over their managers, while in Singapore 83 percent have the same concern.

Thus, looking at the increasing inclination towards AI, it seems clear that its adoption will continue to increase in workplaces in years to come. And as it will rise, businesses need to acquire talents with enhanced and modern skills.