Intelligent process automation benefits different industries in ways that it scales up business processes. We are living and working in the fourth industrial revolution where going digital means automating mundane tasks and technologies that will free the workforce to deviate efforts towards more significant tasks. And to help businesses automate processes effortlessly, Rapid Acceleration Partners Inc., a company based out of Texas, pioneers artificial intelligence-driven solutions to boost operational efficiency. Serving industries like logistics, healthcare, real estate, and hospitality management, the company provides IPA solutions that facilitate a more streamlined approach.
Analytics Insight had an insightful conversation with Raghuraman Ramamurthy, CEO of Rapid Acceleration Partners Inc., to know about the company’s services, the vision, the strength that makes the company unique in the global scenario.
Being Highly Accessible & Affordable
RAP is a proven intelligent automation player offering democratized Intelligent Process Automation (IPA) solutions that can be deployed in just weeks. Its highly accessible and affordable solutions open the door to hyperautomation for companies, no matter the size. To get the most of its services, one doesn’t need a Ph.D. in AI or ML to run the solutions or build customized used cases on the platforms. The simple system allows users to drag-and-drop in its visual interface for tailor-made solutions.
In more technical terms, the company offers RAPFlow and RAPBot. Together they provide Intelligent Process Automation (IPA) capabilities for end-to-end process automation – hyperautomation. While the RAPFlow platform’s AI component enables automation of high volumes of unstructured content and provides full lifecycle AI orchestration on a single platform, the RAPBot RPA tool helps feed this output downstream and automates processes that are rule-based. Very few players in the market have both native AI and RPA components rolled into one package and Rapid Acceleration Partners Inc. is one of them.
The company’s solutions cater to domains that range from HR, Finance, IT processes, customer service automation via chat and email, to document understanding, form recognition, and processing as well as intelligent automation of routine processes. The solutions specialize in automating highly repetitive, data-intensive processes across industries such as hospitality management, shared services, healthcare, BFSI, retail, logistics, real estate, and more.
Rapid Acceleration Partners helps clients worldwide implement its solutions for both standard and custom use cases wrapped around the platforms. Understanding that even though enterprises have common processes, the nuances and steps vary across companies is a quality RAP boast. The company ensures that the solutions fit the clients’ processing needs for optimal outcomes.
To provide the smoothest experience, RAP also goes one step further helping companies re-imagine and streamline processes for greater efficiency with a holistic, big-picture view of the enterprise-wide benefits that the platform can provide. With highly scalable solutions that are quick to deploy from anywhere with a very low infrastructure footprint, businesses are bound to see quick wins and significant ROI once they’re deployed.
The Mission To Overcome Business Challenges
When the company started out in 2017, the artificial intelligence market was a highly promising area. At that time, the vision was to develop solutions that could automate the processing of unstructured content as the volume of unstructured content is growing at 50-60% per year, and processing it is a challenge for 90% of enterprises. After talking to their target audience to closely understand the problems around processing unstructured content and automating highly repetitive tasks, the mission and goal became to overcome the typical challenges hindering most enterprises in their intelligent automation initiatives. The company been quite successful in democratizing Intelligent Automation, making this innovative technology highly accessible and affordable to companies of all sizes, with minimal development efforts and seamless cloud deployment.
“Our early R&D focus was on building industry-class algorithms that were the right ones for the job and putting them into a pipeline flow methodology. When we prototyped RAPFlow and used it for a couple of customers, all went smoothly”, said Raghuraman.
“As we spoke to more customers, we realized that while some processes were ubiquitous across companies, the steps to perform them varied. We re-engineered our solutions to cater solutions that fit our clients’ processes, rather than forcing them to fit our solution.”
This thought led to the latest incarnation of RAP’s platform that is flexible, swift to deploy, and democratized- a no code to low-code platform that didn’t need any in-depth, specialist knowledge to deploy and run.
“To date we have served companies in 6 industries, processed 10 million+ pieces of content with 15 million+ process iterations, and saved 70% of manual effort.”
The CEOs Role & Guidance
Raghuraman Ramamurthy is the Founder and CEO of RAP. After a decade-long, successful career in Barry-Wehmiller, he decided to venture out with friends as a serial entrepreneur, and RAP was born. He started Rapid Acceleration Partners (RAP) with co-founders Baskar Agneeswaran, a longtime friend and fellow serial entrepreneur, and Ramesh Kumar, a veteran in Silicon Valley and Indian startups.
Raghu has helmed RAP to industry recognition and global success with proven results and democratized intelligent automation solutions. He brings a meticulous approach to crafting IPA solutions for businesses considering both high-level business outcomes as well as the minutiae of refining use cases for greater efficiency. This approach has paid off with successful IPA implementations for companies worldwide with tremendous ROI and operational improvements. His vision of accessible, affordable IPA has placed RAP at the forefront amongst key industry players.
Tools That Drive Digital Transformation
Rapid Acceleration Partners Inc’s offerings, RAPFlow and RAPBot, provide Intelligent Process Automation (IPA) solutions with end-to-end workflow automation capabilities that can be deployed in just weeks. RAPFlow is a next-gen, AI-powered content intelligence platform that can automate the processing of unstructured content and provides full lifecycle AI orchestration on a single platform. RAPBot is an RPA tool that mimics human actions, connects workflows and legacy systems, feeding the output of processes downstream, and automating rule-based processes. These democratized solutions make it easy for a company of any size to harness hyper-automation for its operations.
Disruptive Technologies Enabling Intelligent Automation
Disruptive technologies are enabling intelligent automation of operations for significant improvements in operational efficiency and ROI. They also provide instant scalability and thanks to the cloud and lower infrastructure requirements, they provide cost-effective solutions. Ultimately intelligent automation, big data analytics, and cloud computing serve enterprises by helping them streamline, scale, and automate processes for intelligent operations that align with business outcomes. This may be higher sales, greater agility to pounce on new business opportunities or expand into new markets, the ability to gain intelligent insights to improve profitability and make better business decisions.
“Intelligence is the name of the game and automation in tandem with a range of disruptive technologies is the stepping stone to achieving this intelligence and the next level of optimized business operations. Moreover, when disruptive technologies are harnessed effectively they augment teams – humans can do what humans do best using their creativity and unique skills for business challenges, while intelligent automation does what technology does best handling huge volumes of repetitive, data-intensive operations”, said Raghuraman. These solutions support employees with the data, output, and insights they need so they can perform optimally and quickly. And thanks to Deep Learning and Machine Learning, IPA solutions continue to learn and improve over time.
The Fuel That Drives Innovation
According to Raghuraman, one of the key factors that set RAP apart is the fact that it offers both native AI and RPA components rolled into one package. The company is one of the very few industry players that offer it.
The other USP is the development of use cases for clients that go beyond process efficiency. Features like streamlining and automating processes for enterprise-wide benefits with an eye on the big picture and enterprise goals is an added bonus for clients.
Rapid Acceleration Partners have worked with its customers in-depth to understand use cases that rewrote the platforms for more flexible solutions. This now allows users to easily configure their own use cases through a visual interface with drag and drop functionality, all with no coding and swift deployment. It has 150+ components and its own proprietary algorithms that one can piece together in a visual interface, wiring it to create a customized flow. It has been a tremendous success for clients worldwide, gaining industry-wide recognition.
The company has also partnered with academia from an early stage to strengthen its proprietary algorithms and platforms. This helped them develop robust, flexible, and democratized solutions that open the door to hyper-automation for companies of all sizes.
Notable Achievements That Earns Trust
CIOReview magazine listed RAP in the “Top 10 Most Promising Robotic Process Automation Solution Providers for 2020.”
The company’s solutions have been game-changers for customers across BFSI, Hospitality, Automotive, Manufacturing, Shared Services with end-to-end automation helping save up to 70% manual effort. Significant customers have stated that RAP’s solutions streamline operations but also align with their business outcomes increasing winnability of sales or improving scalability as well as boosting operational efficiency, providing a strong competitive edge and a foundation for sustainable success.
The Future Of Operations Across Industries
“I envision a future where IPA and bot-as-a-service are the new normal for enterprise operations across industries. This is largely due to the convergence of AI, RPA, and the cloud”, said Raghuraman.
RAP will be a key player in driving this fundamental shift in business operations. The next step is to bundle RAPFlow and RAPBot into a seamless platform that caters to standard and custom use cases. The mission remains to democratize bot-as-a-service so that innovative solutions are available to companies of all sizes. In addition to accessibility and affordability, minimal development efforts and seamless cloud deployment ease this digital transformation. RAP will serve a plethora of industries with a primary focus on shared services, hospitality, healthcare, real estate, and BFSI.
Management: Raghuraman Ramamurthy, Founder & CEO, RAP.
Website: rapidautomation.ai