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Tata Consultancy Services Plans to Build World-Class AI Infrastructure, Including a Data Centre in India
Tata Consultancy Services (TCS) has strategically acquired ListEngage, a US-based, full-stack Salesforce partner, for $72.8 million in cash. This move will significantly enhance TCS's Salesforce and AI-driven marketing technology portfolio. The acquisition perfectly aligns with TCS's larger strategic focus on AI and inorganic growth by strengthening its local expertise.
Acquisition of US-Based ListEngage
Tata Consultancy Services (TCS) has announced the acquisition of the US-based company, ListEngage, which operates as a full-stack Salesforce partner. It has been acquired for $72.8 million. This strategic move from the Indian IT giant focuses on strengthening its Salesforce and marketing technology portfolio that is driven by AI.
With experience in Salesforce platforms such as Marketing Cloud, Data Cloud, CRM, Service Cloud, and Agentforce, ListEngage specializes in helping clients transform their digital marketing. In addition, it provides advisory services for AI.
Through this strategic acquisition, TCS's Enterprise Solutions division in the US will gain access to over 100 seasoned experts who carry more than 400 Salesforce certifications. This move will greatly improve its local workforce.
The acquisition is seen primarily as a smart move to strengthen the company’s long-standing strategic alliance with Salesforce and expand its global Salesforce capabilities. It also falls in line with TCS's focus on inorganic growth and strategic priorities in high-potential domains such as Artificial Intelligence, cloud services, and digital engineering.
What are the AI Plans of TCS?
TCS has announced key strategic investments in AI and aims to become the biggest provider of AI-led technology services worldwide. The IT giant plans to support this goal by starting a new company.
The new firm will only work on developing top-notch AI infrastructure, including a 1 GW AI data center in India. The company's substantial efforts in talent, infrastructure, ecosystem partnerships, and customer value proposition are the foundation of its journey towards this transformation.
The acquisition of ListEngage is also a part of this overall AI strategy, boosting its capabilities in Agentic AI through deep expertise in Salesforce. TCS has also committed itself to a sustained investment in creating an AI-first culture and talent within the organization.
TCS CEO K. Krithivasan has emphasized that the investments in building a world-class AI infrastructure business clearly demonstrate the company's commitment to this major transformation.