BSNL 5G Upgrade in 2025: Online & Offline Process for All Users
BSNL's 5G Quantum (Q5G) can make all of the speculative large data downloads and needs reality soon. India's telecommunication behemoth is leading the launch of domestic 5G services. There will be a massive array of customers who will be able to get an ultra-speed 4G/5G network SIM (in place of their current 2G/3G SIM) free of cost.
This article will guide buyers through all the steps involved, including details about the price and eligibility as well as the areas where the network will be operational.
Why Move to BSNL 5G?
BSNL's Quantum 5G (Q5G) offers:
- Very high speeds (up to 1 Gbps in some locations).
- Minimal latency for video conversations and gaming.
- BSNL will upgrade its current 2G and 3G customers in Kerala and elsewhere at no cost.
- Prepaid plans have starting prices of ₹199 a month and will still have unlimited calls.
- BSNL is out to surpass Jio and Airtel by offering cheaper 5G services with technology developed in the country.
Which Users Qualified to Upgrade?
Before starting, double-check the following:
- To check what type of SIM card you have, you can simply dial *124#, and it will let you know if you have a 2 G or 3 G SIM.
- Device compatibility (your phone should have 5G bands). 5G connectivity is available in Delhi, Mumbai, and a few cities and should become available nationally.
How to Get an Advanced BSNL 5G SIM Card
Step 1: Visit a BSNL shop for an offline upgrade.
- Use the [BSNL Store Locator](https://www.bsnl.co.in) to locate your local BSNL Customer Service Center (CSC).
Step 2: Users will require:
- Aadhaar card (e-KYC).
- Existing BSNL SIM card, if an upgrade is required.
Note: Inform them that you'd like to switch to 5 G., If you're a 2G/3G customer in Kerala, you won't be charged a thing to switch until March 2026.
Step 3: Perform KYC and acquire a new 5G NSA-supportive USIM.
> You might have to queue up to be attended to at the shop, if busy you might find it convenient to upgrade online if you do not mind waiting.
Method 2: An Internet Upgrade by Courier Delivery
- Go to BSNL's [5G portal](https://www.bsnl.co.in).
- Choose prepaid or postpaid and fill in the requested e-KYC details (name, PIN, alternate mobile number).
- Authenticate using OTP, then submit.
- Delivery time is (1-3 working days)
Pro tip: An Upgrade fee will be charged when upgrading as loss or damage (60 effective April 2025).
BSNL 5G Plans & Pricing (2025 Update)
Plan Type | Data | Validity | Price |
Prepaid | 2 GB/day | 28 days | ₹199 |
Prepaid | 5 Gb/day | 90 days | ₹999 |
Postpaid | 150 GB/ month | Monthly | ₹999 |
All plans include Unlimited calls and 5G access where available.
FAQs & Troubleshooting
Is BSNL 5G free to upgrade?
Yes, for 2G/3G users in Kerala, other users will pay ₹40 for a new SIM.
How to check 5G coverage?
Dial 123# or check [BSNL’s coverage map](https://www.bsnl.co.in).
Can I retain the old number?
Yes, by SIM swap (as part of an upgrade, it is free; ₹60 for lost/damaged SIMs).
Future of BSNL 5G
BSNL aims to roll out 1 lakh 4G towers before achieving a full 5G transition by late 2025. BSNL's goal is to ensure it uses indigenous technology to compete with private players while also keeping costs low.
Conclusion: Don't Miss the 5G Bus - Join Today.
It's simpler than you might imagine to upgrade to BSNL 5G; it's only a few simple steps from you to screaming speed. With prices being so low and speeds being so high, there has never been a better time to get connected faster and better. It will take you no more than two minutes to check your eligibility, compare plans, and see for yourself just how India is joining the digital revolution.