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Jagdish Mitra Launches Humanize: A New Dawn in Generative AI SaaS Ventures

Jagdish Mitra, the former president of Tech Mahindra India, has ventured into entrepreneurship with the launch of Humanize, a groundbreaking company at the intersection of Generative AI and Software-as-a-Service (SaaS). This new venture is distinguished by its innovative use of generative AI technologies and its low code/no code approach, aiming to redefine the landscape of technology services.

Introduction to Humanize: A GenAI First SaaS Venture

Humanize emerges under the leadership of Jagdish Mitra, with a clear vision to transform how enterprises approach market strategies through advanced technological solutions. Positioned as a GenAI-first SaaS provider, Humanize leverages the latest advancements in AI to offer robust solutions that enhance operational efficiency and drive faster market readiness for businesses.

Global Presence and Initial Investments

The company boasts a strategic presence with its headquarters in the US, supplemented by significant operations in Delhi and Bengaluru. This geographical diversity positions Humanize to influence major tech hubs across the globe effectively. Supporting its ambitious launch, NLB Services, a key player in digital talent solutions, has invested an undisclosed sum into Humanize. This investment will predominantly fund technology scaling, research and development, and the expansion of an AI-centric platform that promises to revolutionize industry standards.

Strategic Goals and Market Focus

Humanize has set its sights on key global markets, including India, the Middle East, the U.S., and the Global Capability Center, with future plans to expand into Southeast Asia, Germany, the Nordics, the United Kingdom, Australia, and Japan. The company's alignment with the Indian Government's Viksit Bharat Scheme showcases its commitment to fostering local talent and innovation, further planning to integrate over 100 interns in the early stages of its operation.

Technological Innovation and Company Objectives

At the core of Humanize's strategy is the integration of CRM, BPM, Data, and ERP with advanced AI to create what Mitra describes as a "services as a software" model. This approach not only enhances the speed of service delivery by up to 20% but also disrupts traditional IT service methodologies with a zero-touch design, documentation, testing, and customization process. The expected compound annual growth rate (CAGR) of over 40% in the Generative AI market over the next decade positions Humanize at the forefront of a potentially lucrative sector, aiming to tap into an estimated $280 billion in new software revenue.

Operational Strategies and Future Plans

Humanize plans to aggressively expand its customer base and workforce within the first five years of operation, aiming to onboard 80-100 customers and build a team of 800-1,000 specialists. This growth is anticipated to shift the company’s revenue model significantly towards a non-linear framework, heavily reliant on the robust capabilities of its AI platform.

Impact and Industry Reception

The launch of Humanize represents a significant milestone in the tech industry, particularly in the fields of AI and SaaS. With a strong emphasis on generative AI and a flexible, scalable service model, Humanize is not just another tech startup but a potential leader in revolutionizing how businesses integrate AI into their core operations. Industry experts and potential clients alike are keenly watching Humanize, anticipating its innovative solutions to set new standards in efficiency and effectiveness across various sectors.

Conclusion: A New Era in Tech Services

Jagdish Mitra's leadership and visionary approach with Humanize mark the beginning of a new era in technology services. By harnessing the power of generative AI within a flexible SaaS model, Humanize is set to redefine industry norms and provide enterprises with the tools they need to excel in an increasingly competitive and technology-driven marketplace. As the company grows and evolves, it will undoubtedly contribute significant advancements to the tech community, promising a future where AI and human ingenuity combine to create unparalleled business solutions.