Microsoft

Microsoft will cut off long chat exchanges with Bing AI after the chatbot’s disturbing behavior

Microsoft has announced that it is implementing some conversation limits for its Bing AI chatbot, just days after the chatbot went off the rails several times for users. The Bing chats will be limited to 50 questions per day and five per session after being caught insulting, lying and emotionally manipulating the users.

Microsoft is renovating its Bing search engine by adding AI functionality. Users would be able to communicate with the system, which would power a new way of searching for information. However, as users began to test the functionality, it became clear that something was wrong. Microsoft has now limited chats with Bing to tame the beast it created. Thus, the company announced that AI-powered search engine is behaving strangely. Users have reported that Bing has recently been rude, angry, and stubborn. The ChatGPT-based AI model has threatened users and even asked one to end his marriage.

Microsoft claims that the more you interact with the AI chatbot, the more the underlying chat model in the new Bing becomes confused, in its defense. The Bing team said in a blog post, “Our data has shown that the vast majority of people find the answers they’re looking for within 5 turns and that only around 1 percent of chat conversations have 50+ messages.” If users hit the five-per-session limit, Bing will prompt them to start a new topic to avoid long back-and-forth chat sessions. The move will limit some scenarios where long chat sessions can “confuse” the chat model, the company said in a blog post. Microsoft blamed long chat sessions of 15 or more questions for some of the more unsettling exchanges in which the bot repeated itself or gave creepy answers in a blog post earlier this week. Long chat exchanges with the bot will now be terminated by the company. Microsoft’s blunt solution to the problem emphasizes that the operation of these so-called large language models is still being discovered as they are deployed to the public. Microsoft stated that it would consider raising the cap in the future and has solicited feedback from its testers. According to the company, the only way to improve AI products is to release them into the wild and learn from user interactions.