North American paper products and energy specialist Kruger is nearly 120 years old, but the company takes a modern approach to technology, giving employees innovative tools to make them more confident and effective in their work. With Microsoft HoloLens 2 and Microsoft Dynamics 365 Guides, Kruger is bringing its factory handbook to life using sophisticated features like spatial triggers and branching to guide the employee where the work happens. Now the information that employees need to operate and maintain complex equipment is always right at their fingertips. This quick access to information is boosting productivity and empowering employees to take on new challenges. Kruger’s most experienced workers can easily document in mixed reality their expertise in operating and maintaining the complex equipment used throughout the factory. These solutions transform how operators learn their jobs and perform tasks all while staying in the flow of work with the HoloLens device’s ability to holographically display information in context.
Microsoft Dynamics 365 Guides
Microsoft Dynamics 365 Guides is a mixed-reality application for Microsoft HoloLens that helps operators learn during the flow of work by providing holographic instructions when and where they’re needed. These instruction cards are visually tethered to the place where the work is done and can include images, videos, and 3D holographic models. Operators see exactly what needs to be done, and where, so they can get the job done faster, with fewer errors and greater skill retention. When needed, they can make a call to a remote expert on Microsoft Teams. The remote expert can see what the operator sees on their HoloLens.
Microsoft HoloLens 2
Microsoft HoloLens 2 is a pair of mixed reality smartglasses developed and manufactured by Microsoft. It is the successor to the pioneering Microsoft HoloLens. With HoloLens 2 and Dynamics 365 Guides, you can reach out and touch or grab holograms. This approach is the easiest and most intuitive way to author guides. It’s also important to know about the gesture frame. HoloLens 2 has sensors that can see a few feet to each side of you. When you use gestures, you must keep them inside that frame. Otherwise, HoloLens won’t see them. As you move around, the frame moves with you. When your hand is inside the frame, a hand ray will appear from your palm. If HoloLens can’t see your hands, and you’re looking at a user interface (UI) element, you’ll see the gaze pointer in the center of your display.
