Legal

It doesn’t matter what sector you work in; the fact is that every business has been shaken by the Coronavirus pandemic. The world was turned upside down back in March 2020, and since then we have all been doing our best to roll with the many punches that have been thrown at us. Lockdowns, quarantines, furlough schemes, new health and safety measures, and some truly unimaginable statistics…the last twelve months have been uniquely challenging to say the least.

So, we’ve all had to learn how to adapt to this new normal, and legal practices are no exception. How have they been facing the unique challenges being thrown their way?

A New Method Kind Of Emotional Intelligence Is Required

Any lawyer worth their salt will tell you that face-to-face time with their client is invaluable. You can read all the files you want, you can comb through witness and police statements, but if you want to give your client the best representation possible, you need to sit down with them and talk to them. You need to hear their version of events from them, and you need to be able to talk them through everything that is going to happen from the moment that you agree to work with them.

Now, the pandemic has made this process a lot more difficult, and even the most technophobic attorneys are having to get to grips with video calls and finding ways to connect with their clients remotely. Face time is still crucial even if it’s over a screen.

Legal Practices Have Become More Accessible Online

Everyone knows that you need to keep the information on your practice’s website up to date but having a fully functioning web presence is about more than listing the phone numbers of the practitioners and your office’s address.

A good legal practice will have a website that makes people looking for help feel welcome and secure, it will have a wealth of information available to explain any potential charges they could be facing, and it will direct them to where they need to go. Hooper Law Offices, services for example, are deeply committed to offer online services. Through video calls and emails, their team can explain to someone looking for a Boise Felony DUI Attorney what kind of penalties and consequences they could be looking at, why they should hire a private attorney, and whether it’s worth going to trial. Even if you’re not based in Boston, but spent time there and got a DUI, you can still receive expert support from this experienced team.

There’s A Greater Focus On Technology And Data Protection

For most people, working from home is pretty simple. You set up your laptop at the kitchen table, make sure you’re presentable for the Monday morning zoom meeting, and you carry on as normal. For legal practices, it’s a little trickier. Take billable hours for example, which become a lot more complicated when you’re having to home-school your kid because the schools have closed.

It’s one thing to keep a lot of confidential information at the office, but can you guarantee that sensitive information is being kept strictly private when different team members are all working on it at home? There are more potentially thorny issues at play when it comes to supplying legal practice employees with the tools they need to do their job beyond making sure that everyone has a working webcam, but these firms are adapting to the challenge and finding ways to make sure this sensitive information is not vulnerable.