In January 2025, JetBlue faced a $2M penalty by the DOT for chronic flight delays. This marked a turning point for passenger rights.

JetBlue's penalty includes $1M for affected passengers, guaranteeing a minimum compensation of $75 for future disruptions.

DOT now mandates automatic cash refunds for flight cancellations, schedule changes, or delayed checked baggage.

Airlines must disclose all additional fees upfront, combating misleading "junk fees" that frustrate travelers.

Major airlines pledge to provide free rebooking, meals, and accommodations for delays or cancellations caused by the airline.

The DOT seeks public input on rules for compensating delays, aiming to safeguard passengers from financial losses further.