AI Voice TechnologyAI voice technology will acquire massive development and growth in 2023, says SoundHound

The going has been difficult for many restaurants for a time. Since the epidemic, businesses have seen ongoing labor shortages, supply chain issues, and an increase in the demand for quick, convenient service. More restaurants are now working with delivery services, a solution that has a high price tag due to the increase in take-out services. Hence, the emergence of AI voice technology is here to make take-out services more efficient and agile, providing maximum priority to quick customer satisfaction.

Many customers still prefer to place their meal purchases over the phone since they are unwilling to pay higher food prices as well as additional delivery expenses. The quick service and fast casual restaurant industry are being revolutionized by automating that process with an AI-powered phone assistant, and we may soon see more customers entering restaurants that offer both sit-down service and to-go ordering.

Soundhound is one of the top artificial intelligence companies that is striving to advance innovation and growth in the artificial intelligence domain. While interviewing for the Tech Tracker column, the company claimed that 2023 is going to be the year that AI voice technology will improve and advance. Soundhound’s primary attention is to reduce the friction and frustration in the drive-thru lane as customers struggle to get a robot to understand their lunch order. The company has admitted that they are not the first or only food-ordering voice technology out there, however, the need to perfect voice AI technology is increasing. The technology needs to be fully automated so there is no need for an employee or a developer to perform the tasks manually.