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94% of Indian Professionals Embrace AI for Enhanced Time Efficiency

A recent report released on Monday said that 94 percent of Indian professionals have used artificial intelligence (AI) and believe that the new technology saves them time while working.

According to a new Salesforce report, nearly 89 percent of employees working in AI organizations have been told by a company software executive that the technology helps them cut costs.

Arun Kumar Parameswaran, MD - Sales, Salesforce India, said, "As customer expectations rise, the benefits of AI are clearly increased productivity, reduced costs, and improved customer experience."

"AI and data are enhancing the next level of customer experience, and AI is proving value with different applications, delivering unparalleled value to consumers, and unlocking revenue-generating opportunities," he added.

The report surveyed more than 5,500 service professionals in 30 different countries, including 300 from India. Additionally, the report found that 93 percent of companies operating nationwide plan to increase their investments in AI this year.

The top three service use cases for Artificial Intelligence in the country include data collection and automated reporting, suggestion and recommendation, and knowledge article production.

Additionally, the report also found that 79 percent of organizations in the country expect the service to generate more revenue this year (2024). While 85 percent of service organizations expected occupancy to increase by this year, about 80 percent expected occupancy to increase this year.

Recently, it was reported that South Korea is planning to invest 710.2 billion (US$526.9 million) in government projects aimed at integrating artificial intelligence (AI) into everyday life.

The Ministry of Science and ICT reaffirmed the move by the company and revealed that the High Advisory Council on AI Policy had approved the budget. The funding will support 69 AI projects across a range of sectors, ensuring that citizens experience the benefits of AI technology in their daily activities.

Conclusion: With AI poised to play an increasingly important role in shaping the future of work, Indian professionals are at the forefront of this wave of change, embracing innovation to unlock new opportunities and drive sustainable growth.