The job of a CMO is complex and challenging. The CMO’s role “revolves around influencing physicians and clinical administrators to create working relationships that benefit both.” To achieve this goal, not only must a CMO have deep expertise and extensive training, but they also need exceptional soft skills. Soft skills often are what sets good CMOs apart from the great. So, what are the necessary skills a CMO must master to be successful?
Leadership skills are necessary for a Medical Officer because a CMO needs to be a strong leader. Within the realm of leadership, a CMO must serve as a role model for their medical and administrative staff. They must display integrity, fairness, and compassion. A CMO must inspire those around them. By serving as an inspiration, a CMO creates a positive work environment tttt benefits all stakeholders.
Communicating with members of the staff is very important. Interpersonal skills will help you to do this with ease. Interpersonal skills are important for communicating and working with groups and individuals in your personal and professional life. You should be able to maintain a healthy relationship with the members of your organization.
THE ABILITY TO EDUCATE
A vital role of a CMO is serving as an educator for their staff, organization and stakeholders. Not only must a CMO educate members of their organization on medical issues, but also business and management matters. It is in the role of an educator that a CMO shapes their organization both in the present and for the future.
You should be organized when it comes to handling work. Organizational skills are some of the most important and transferable job skills an employee can acquire. They encompass a set of capabilities that help a person plan, prioritize, and achieve their goals, which, in turn, can save a company time and money. Paperwork should be managed with utmost efficiency. Discipline at the workplace will enhance this skill.
You will be required to multitask during emergencies. Being quicker and more efficient throughout the working day increases our performance and the number of tasks completed. Higher productivity. If the tasks to be done are organized and carried out correctly, the volume of work that can be taken on increases. Better reaction to complex tasks. Multitasking is necessary while dealing with several patients and staff at the same time.
A successful CMO must think ahead and plan for all probable outcomes. A CMO must be able to assess community medical needs and develop strategies to target those needs. When crafting strategies, a CMO must also think about the business impact of all proposed policies and plans.
CLINICAL SERVICE LINE DEVELOPMENT
This is one practical way in which the CMO contributes to the strategic initiatives of the organization. The CMO should be able to identify possible new service lines, evaluate them, present them to the senior management team and then accept accountability for successfully operationalizing them.
These new service lines could be as simple as an inpatient wound care program involving one or two wound care nurses and a medical director, to a brand new open-heart surgical program or neurosurgical service line. Or, it might be more unit based, like starting an observation unit or an inpatient dementia unit.