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These are the necessary digital transformation qualities for front-enders.

The world is experiencing a radical shift to the digital domain due to continuous launches of updated Internet facilities and smart devices. The sudden outbreak of the COVID-19 pandemic and its social distancing protocols have enhanced the use of the digital realm such as online shopping, online payment, digital currency, online games, online education and many more. The investment in DigiTech is booming in the market with some hi-tech popular companies aiming to go completely digital. 

Any transformation needs efficient leaders. There is no exception for digital transformation either. Transformation is not just changing, it is also overhauling for a better state of affairs. Hence, only successful game-changers can lead a digital transformation. The leaders have to be pro-efficient and effective in transforming the overall ecosystem of a company for better customer engagement and brand loyalty. 

Digital transformation is very crucial for business growth in this fast-pacing market where there is a constant change of consumer demands. “Consumers are always right” is the priority of any business to achieve a long-term profit with the help of customer satisfaction through efficient online services. When the future is dynamic, there is a lot of pressure for the leaders to tackle business operations in the internal as well as the external environments of a company.

That being said, let’s look at five essential qualities of digital transformation front-enders.

Digital front-enders should be instantly attracted to newness

This impulsive behaviour of getting attracted to newness is the primary quality a digi-front-ender should possess. The constant urge to search for a new idea and transforming it into a viable product and service leads to a successful digital transformation. This quality tends to increase the customer base and achieve great heights with the team.

Digital front-enders should be innovative to connect dots

The digital transformation leaders should be innovative and creative in mind to be better than the existing competitors in the market. Not trying to copy other products and services leads them to drive an exponentially better position in the minds of the consumers. This has a huge impact on customer engagement and trust which help to connect dots with the target audience, suppliers as well as investors.

Digital front-enders should empower the team to follow the culture

Adapting to the drastic shift takes time, especially for other employees in the organisation. As a successful digital leader, one has to empower the team and make them understand that the new culture of constant collaborations and partnerships is the new normal in the business world. The real-time data strategy helps to infuse this culture in the mindset of the employees. The leader has to make sure that there is no presence of roadblocks to avoid execution failure. 

Digital front-enders should utilise data as an asset

The real-time data explosion is an asset to any organisation in this digital transformation. The front-enders should utilise the raw data as a big company asset to create business strategies and understand market trends, consumer buying behaviour, and futuristic approach, so on. A company should not undermine any data to achieve success against the competitors and the leader should be in charge of that. 

Digital front-enders should be tech-savvy with artificial intelligence

Artificial Intelligence is dominating the world with its efficient presence making start-ups and popular companies to invest in it with huge funds. A successful leader should not resist changes and adjust to the tech-savvy AI algorithms efficiently and effectively. This will skyrocket the profits of the company by generating graphical representations of data visualisation reports, solutions to critical decisions, business insights and protecting the real-time data from cyber-threats. Proper training for the employees will enhance the workflow of the business within a short period. 

With digital transformation taking place in all directions, it is now provocatively being argued that life is not just being online. The new coinage is ‘on-life’ due to the dependency on the digital domain in everyday life.