In today’s fast-paced and techy world, business tools are being constantly changed and upgraded. Today, business equipment that was once commonplace in offices and company headquarters around the world is quite rare to see. Fax machines, for example, are no longer used as much as they once were and have been replaced by email and other online forms of communication. And business phone systems have also undergone a major upgrade, with (voice over internet protocol) VoIP systems now the new standard. Here are some problems that businesses using an older telephone system might face.

Holding Back Business Growth:

If you’re still using an older and more traditional phone system for your business, you might not be aware of just how much it could be holding your company back from expansion and growth. Traditional phone systems are simply not able to offer the same level of flexibility when it comes to customer service and can make it difficult – and expensive – for your company to keep in touch with certain people. If your phone system is holding your business back from achieving what you would like, consider the VoIP business phone systems from Nexgen. Nexgen offers a range of business phone systems and options to suit every business, which are flexible and scalable so that you can adjust what you need as your business grows.

Struggling With Call Volume:

A growing company can usually expect its volume of both incoming and outgoing calls to increase over time. If your business is struggling to handle the volume of calls that it is getting and making right now, chances are that this is only going to get worse over time, especially if you have further plans for expansion. If your traditional phone system is already not able to keep up with the growing communication demands on your company, it might be time to consider upgrading to a VoIP system, which can be scaled with your company and features easily added as and when you need them.

Calls are Expensive:

If communications are becoming increasingly expensive for your business, for example, if you have overseas clients, suppliers, or business partners that you need to keep in touch with by phone on a regular basis, this is just another reason to consider making the switch to VoIP. With an online VoIP phone system, you can use your internet connection to make the calls, which saves a significant amount of money when calling internationally.

Remote Working Trouble:

Finally, if you have moved your business to remote working as a result of the COVID19 pandemic, upgrading to a VoIP system makes sense if you have employees who need to be contactable by your clients and customers. Unlike traditional phone systems, VoIP systems can easily be used from anywhere with an internet connection and you can simply forward calls to your employees’ smartphones or home phones when they are not working in the office.

Today, a traditional business phone system is often not enough for a modern company. If you’re experiencing any of these issues, it might be time to consider upgrading to VoIP.